RETURN POLICY

 

Last updated 31 March 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition and in the original packaging.

 

RETURN PROCESS

 

To return your product, just contact us at [email protected] with proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You should consider using a trackable shipping service or purchasing shipping insurance. We are
not responsible for items lost in transit during the exchange or return process

 

REFUNDS (If applicable)

 

After receiving your return and inspecting the condition of your item, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Please allow 7 business days from the receipt of your item to process your return.

 

Shipping charges related to the original order will not be refunded

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, this may take 3 business days.

 

EXCEPTIONS    

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at [email protected]